Behavioural Grooming

Grooming is an essential part of maintaining a pet's good health, and when issues arise that make this process hard, it can be very distressing.

Behavioural Grooming is specialised grooming that takes into account the difficulties the animal and the groomer may face, while trying help the animal overcome these fears and hurdles.

Although it is understandble that groomers turn away clients for their safety and that of the animal, we commit to take on an portion of animals needing specialist Behavioural Grooming care.

Image: Stella, a gradute of Behavioural Grooming - previously water-based fear aggression and totally unable to go near water!

Our Groomer

We currently have one behavioural groomer, Annie Nolan, in our facility. Annie is fear-free certified and practices holistic-based grooming which you can read more about here.

Annie also has extensive grooming knowledge with dogs, cats, rabbits and guinea-pigs.

Annie currently boasts a 95% success rate for animals that receive Behavioural Grooming with her care.

Please note Annie's Behavioural Grooming quota is currently full, but as clients graduate off the list then availabilities open up! Please fill out the form at the bottom of this page to get your position on her list.

Honesty Is Important

It is absolutely vital that pet parents are truthful with us. Many believe we won't take their pet on if they bite or show aggression, and that isn't the case. We just need to know to prepare ourselves and avoid injury. By withholding the truth, we end up finding out the hard way, and sometimes that may result in us refusing to groom the animal simply because we believe we can't work with the owner.

What's more, we promise to always provide honest feedback. There's no point sugar coating things! We all need to be on the same page.

Image: Annie practicing Fear-Free grooming, her dog so relaxed on table it is able to lay down. And photo of Stella, a gradute of Behavioural Grooming (previously water-based fear aggression and totally unable to go near water!)

To apply to get your pet in to our behavioural grooming, please do the following:

1. Fill out the Behavioural Grooming Form by clicking here.

2. Fill out the contact form below with the following copy and pasted in the Message section: "I have filled out the Behavioural Grooming Form and would like to go on the waitlist."

3. You can follow us up via calling 03 9319 2345 or texting 0400 640 844. Otherwise we should get back to you within 3 business days to let you know the wait time.

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